Deleting your account

Last updated: October 25, 2026.

You can delete your Gymyos account at any time. This is what happens when you do.

1. Before deleting it

• Download your data from your profile with «Download my data» if you want to keep your workouts, measurements or photos.
• If you have a paid subscription, deleting your account doesn't refund it: if you're still within the cancellation window, cancel your payment first.
• If you hold a role at a gym (owner, manager or front desk) or are a collaborator, you can't delete your account from the app: that role must be handed over first. Write to us at [email protected].

2. You have 5 days to change your mind

When you ask to delete your account we ask for your password. From that moment you have 5 days to cancel the deletion from the app. After 5 days, the deletion can no longer be undone.

3. What's deleted

Everything Gymyos has from your account: your profile data, routines, workouts, body data, daily log, photos and their files, challenges, friends, trainer links, accepted permissions, connected devices and the card you had saved in Stripe.

4. What stays, without your name

Charges and payments stay as «Deleted account», without your name or email, because they are the record of what was paid to Gymyos, gyms and collaborators. We also keep only your account's internal number and the date, without any of your data, to delete it again if we ever restore an earlier backup.

5. Backups

Security backups are kept for 7 days. Your account disappears from them as they're replaced, and if we restore one, we delete it again.

6. What you already shared

Routines other people copied into their accounts are theirs and stay. In challenges that already ended you appear as «Participant», without your name.

7. Coming back

If you come back, you can create a new account with the same email, but it starts empty: we can't recover what was deleted.